Returns.

You have 14 days from the day you receive your order to tell us you want to return it.

Once you’ve told us, you then have a further 14 days to send the item back.

Returned items should be unworn, unwashed and in a condition suitable for resale.

You can handle or try an item on as you reasonably would in a shop, but please take care not to mark, damage or alter it.

Contact us before sending anything back so we can give you the correct return details.

Unless the item is faulty, damaged or incorrect, the cost of returning it is your responsibility.

We recommend using a tracked service and keeping proof of postage until your return has been completed.

Once we receive your return, we’ll check the item and process your refund.

Refunds will be made to the original payment method.

Where required, we’ll also refund the standard delivery charge paid on the original order.

We may wait until the returned item arrives, or until you provide evidence that it has been sent back, before issuing the refund.

If your order arrives faulty, damaged or incorrect, contact us and we’ll help put it right.

Your statutory rights are not affected.